6 Tips to Effectively Use Video Chat to Boost Online Customer Service

Let’s say, you want to offer a streamlined way for your customers to connect with your customer service team. You come across video chat and seem to be fascinated about how effortless it’ll be for your team to positively impact customers.

Read More

What Is A Pop-Up Form?

A pop-up form is the small window that appears or pops up while browsing a website. Digital marketers frequently use pop-ups for advertising and generating leads. Many internet users are on the fence when it comes to pop-ups. While browsing a...

Read More

How Live Chat Support Can Be Used For a Great Customer Experience

In the current time, the success rate of a business depends on countless factors. One of those significant factors is customer experience. No matter what kind of business you are running, customer experience is a critical factor. Why? 

Read More

Creating A Pop-Up Marketing Strategy

Pop-up forms appear on websites striving to grab a visitor’s attention and push advertising content. An ad that opens a new window is a traditional pop-up. First appearing between the 1990s and early 2000s, pop-up browsers proved to be quite...

Read More

5 Ways to Boost Customers’ Loyalty with Post-Purchase Experiences

1. What is the post-purchase experience?

Post-purchase experience refers to customers’ behavior after they purchased the product. 

Read More

Pop-Up Messages For Your Website

Pop-up messages seem to carry the connotation of being a persistent nuisance when visiting websites. In the late 1990s and early 2000s, when pop-ups weren’t normally personalized and relevant to customer interactions and intent, online viewers...

Read More

Should I Focus On TikTok For My E-Commerce Brand?

TikTok has reached the status of a worldwide sensation and has broken several records over the years. Currently, the app is on its way to becoming a big part of the $80 billion social commerce market, which exploded in popularity during the...

Read More

How Do I Get My Facebook Feed On My Website

Facebook has become a powerful channel for both socializing and marketing purposes. Recent studies have shown that about 91% of B2B and 96% of B2C vendors are currently using Facebook for promoting and selling their products and services....

Read More

Revenue Efficiency: Learn How to Streamline Payment Processes for Your Small Business

There are many elements that go into running a small business, some exciting and some challenging. One challenge every business has to face from the start is payment processing. There are two elements to streamlining your payment processes as...

Read More

5 Steps to Making Customer Testimonials More Effective

Social proof is a well-known marketing strategy that is withstanding the test of time and is one of the staples of digital marketing too. Testimonials are an indispensable aspect of social proof, and adding them next to your products can ...

Read More

How to Put an Instagram Feed in Your Website

Social media has become an integral part of any successful business because it helps entrepreneurs to connect directly with their target customers. However, not all your target customers are aware of your social media pages like Instagram,...

Read More

Digital Accessibility: Is Your Customer Support Accessible?

No matter what industry or niche a business operates in, its reputation is only as good as the customer service it provides. Answering questions and providing after-sales service to buyers helps them be more confident when doing business with...

Read More

5 Digital Marketing Techniques Every Business Should be Using in 2022

If you want to make more sales in 2022, you need to ensure that you have a great digital marketing strategy in place. There’s a lot that goes into marketing, including content, social media, and more. In this article, we’re going to outline...

Read More

Integrating Social Media Feeds On Your Website

Social media has become an inexpensive way for business owners to promote their brands to a global audience. As a business owner, you don’t have to spend thousands of dollars on mainstream media advertisements. You just need to create...

Read More

Automating Customer Service: The Right Way

The quality of customer service is a good indicator of the general health of any organization. A brand is unlikely to be prosperous in the long run if it does not cherish its consumers and tries to learn what they are searching for.

Read More