Let’s say, you want to offer a streamlined way for your customers to connect with your customer service team. You come across video chat and seem to be fascinated about how effortless it’ll be for your team to positively impact customers.

A pop-up form is the small window that appears or pops up while browsing a website. Digital marketers frequently use pop-ups for advertising and generating leads. Many internet users are on the fence when it comes to pop-ups. While browsing a...

In the current time, the success rate of a business depends on countless factors. One of those significant factors is customer experience. No matter what kind of business you are running, customer experience is a critical factor. Why? 

Pop-up forms appear on websites striving to grab a visitor’s attention and push advertising content. An ad that opens a new window is a traditional pop-up. First appearing between the 1990s and early 2000s, pop-up browsers proved to be quite...

1. What is the post-purchase experience?

Post-purchase experience refers to customers’ behavior after they purchased the product. 

Pop-up messages seem to carry the connotation of being a persistent nuisance when visiting websites. In the late 1990s and early 2000s, when pop-ups weren’t normally personalized and relevant to customer interactions and intent, online viewers...

Facebook has become a powerful channel for both socializing and marketing purposes. Recent studies have shown that about 91% of B2B and 96% of B2C vendors are currently using Facebook for promoting and selling their products and services....

There are many elements that go into running a small business, some exciting and some challenging. One challenge every business has to face from the start is payment processing. There are two elements to streamlining your payment processes as...

Social media has become an integral part of any successful business because it helps entrepreneurs to connect directly with their target customers. However, not all your target customers are aware of your social media pages like Instagram,...

Social media has become an inexpensive way for business owners to promote their brands to a global audience. As a business owner, you don’t have to spend thousands of dollars on mainstream media advertisements. You just need to create...

The quality of customer service is a good indicator of the general health of any organization. A brand is unlikely to be prosperous in the long run if it does not cherish its consumers and tries to learn what they are searching for.