customer loyalty

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    7 Annoying Things That Drive Away Loyal Customers

    Published on 2023-10-04 By Michael Needham

    Your loyal customers are your most important asset. They are the ones who continue to support your business, spread the word to others about you, and provide you with the valuable feedback you need to keep improving your small business.

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    How Contact Centers Can Use Mobile Apps for Better Customer Experience

    Published on 2023-09-25 By Team NetWeb

    Imagine a bustling contact center where customer inquiries flood in from all corners of the world. Agents diligently pick up calls, striving to address each customer's needs promptly. 

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    What is POWR One?

    Published on 2023-09-19 By Mick Essex

    There are a million and one ways to build a website, so how do you know where to build it and what to use to make it the way you want?

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    Increase Customer Loyalty with Conversational AI - An In-Depth Study

    Published on 2023-09-17 By Irov Vaul

    Attracting new customers to try your product or service is crucial to accelerating your business growth. Meanwhile, retaining and nurturing existing customers is the key to ensuring sustained progress.

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    6 Customer Acquisition and Retention Strategies for B2B SaaS

    Published on 2023-08-16 By Carl Torrence

    Effective B2B customer acquisition strategies are essential for any business, but especially for B2B SaaS companies. In a competitive industry, securing new customers while ensuring long-term retention is key to sustained growth and success.

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    What Are The Five Stages of Small Business Growth?

    Published on 2023-08-09 By Lisa Baltes

    Picture your small business as a captivating story, each chapter representing a growth stage.

    In this article, we'll answer what the five stages of small business growth are, and equip you with the tools and strategies you need to plan and...

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    6 Tips to Improve Holiday Sales in 2023

    Published on 2023-08-01 By Michal Leszczyński

    The holiday shopping season is the perfect time for business owners to boost their sales and make the most of the festive spirit. 

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    Top 7 Best UCaaS Tools to Improve Business Communications

    Published on 2023-07-31 By Irina Weber

    As businesses increasingly recognize the importance of streamlined and integrated communication systems, unified communications as a service (UCaaS) tools have emerged as essential assets for growth and success. 

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    Why It's Time to Invest in Customer Self-Service

    Published on 2023-07-05 By Nick Brown

    While there’s no replacing the value of your live support agents, customer self-service drives critical, high-demand customer experience improvements.

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    Customer Communication Strategy: 7 Best Practices for New Businesses

    Published on 2023-07-03 By Nick Brown

    Effective customer communication is the lifeblood of any successful business – and it’s easy to see why. It forms the foundation of solid customer relationships, builds trust, and fosters customer loyalty.

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    Sustainability: Customer Loyalty Through Sensible Business Practices

    Published on 2023-06-29 By Chad Jensen

    Today, we're diving into the importance of sustainability as a core brand value in dropshipping and how it can boost customer loyalty. 

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    Effective Customer Relationship Management: Best Practices and Tools

    Published on 2023-06-02 By May Suemo

    Customer relationship management (CRM) is a crucial aspect of any business strategy, particularly for small businesses that rely heavily on customer loyalty and repeat business.Effective customer relationship management involves:

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    How to Boost Customer Success Utilizing a Knowledge Base

    Published on 2023-05-15 By Sai Dheepika

    With the SaaS industry booming, customer acquisition and achieving customer success have become companies’ most significant challenges. 

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    How to Create a Free Poll

    Published on 2023-03-26 By POWR

    Online poll widgets give website owners an easy and effective way to keep the people who visit their sites engaged and to gather useful information about their visitors for marketing purposes.

    With a professional poll on your website, website...

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    Reactive & Proactive Customer Care: The Secret To Beat Silent Churn

    Published on 2023-02-17 By Joy D'Cruz

    Customer churn is the Achilles heel of customer loyalty. It’s a silent killer that costs your business dearly in revenue and customer satisfaction. 

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