customer loyalty

    Customer Communication Strategy: 7 Best Practices for New Businesses

    Effective customer communication is the lifeblood of any successful business – and it’s easy to see why.

    It forms the foundation of solid customer relationships, builds trust, and fosters customer loyalty.

    Read More

    Sustainability: Customer Loyalty Through Sensible Business Practices

    Today, we're diving into the importance of sustainability as a core brand value in dropshipping and how it can boost customer loyalty

    Read More

    Effective Customer Relationship Management: Best Practices and Tools

    Customer relationship management (CRM) is a crucial aspect of any business strategy, particularly for small businesses that rely heavily on customer loyalty and repeat business.Effective customer relationship management involves:

    Read More

    How to Boost Customer Success Utilizing a Knowledge Base

    With the SaaS industry booming, customer acquisition and achieving customer success have become companies’ most significant challenges. 

    Read More

    How to Create a Free Poll

    Online poll widgets give website owners an easy and effective way to keep the people who visit their sites engaged and to gather useful information about their visitors for marketing purposes.

    With a professional poll on your website, website...

    Read More

    Reactive & Proactive Customer Care: The Secret To Beat Silent Churn

    Customer churn is the Achilles heel of customer loyalty. It’s a silent killer that costs your business dearly in revenue and customer satisfaction. 

    Read More

    Which Survey App Is Best?

    A survey app is a great addition to any website.

    It’s an effective lead generator, and it efficiently collects quality user feedback in real-time so you can quickly get insights about your customer’s experiences to improve customer loyalty.


    Read More

    10 Surefire Ways To Identify And Turn Customers Into Brand Advocates

    Brand advocacy can drive exponential growth; customer-first organizations automatically create brand advocates. How do they do it? By giving their consumers a seamless experience and building a community of loyal advocates. 

    Read More

    The 8 Best Customer Service Support Tools for SMBs in 2023

    Quick, almost instant responses from customer support teams are critical to engaging today’s busy customers. No one wants to wait for hours to get their issues fixed through emails or wait on hold waiting to talk to customer service for what...

    Read More

    How to Keep Customers Coming Back with Follow-Up Automation

    Acquiring new customers is always costly — you spend a lot of time and money to land the first sale.

    Once you make this investment and people start buying, how discouraging it can be to see them go after the first purchase. When it happens,...

    Read More

    How to Keep Your Black Friday Customers After the Big Day

    A lot of work goes into capturing new search traffic leading up to Black Friday, but how do you keep your newly gained customers once the big event is over? Let's discuss customer retention.

    Read More

    7 Unique Ways To Effectively Boost Customer Retention

    There is no comparison between the cost of losing a single consumer and the cost of converting them. And if you’re not careful, customers will slip through your fingers. How can you avoid this? By establishing an effective customer retention...

    Read More

    Your Complete Guide to Social Proof

    You’d rather patronize a business if a friend or a family member recommends it. right? Social proof works the same way – a brand is more credible when someone you personally know has tried it and likes it.

    Read More

    How to Drive Customer Referrals

    Your customers may not be perfect, but don’t forget, the Customer is King. Hence their demand for the royal treatment. But, how do you do that? Let's learn.

    Read More

    Use These 6 Tips to Make the Most Out of Customer Feedback

    It is difficult to find any company that doesn’t have some form of the claim “we value our customers.”

    Rightly so. Customers are essential drivers of growth. It is no longer enough to create a great product or service. Businesses also need to...

    Read More