Tim Ferguson

    Tim Ferguson is a writer and editor of Marketing Digest. He enjoys writing about SEO, content marketing, social media, AI, and Big Data.

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    6 Customer Service Trends for eCommerce Brands in 2023

    Published on 2022-06-22 By Tim Ferguson

    There's massive competition in the eCommerce space.

    You need to put in some effort to stand out amongst the worldwide ecommerce industry, which is expected to grow by 8.9% in 2023. And one of the many ways to make a difference is to provide...

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    6 Tips For A Customized Marketing Strategy For Your Specific Industry

    Published on 2022-04-11 By Tim Ferguson

    When was the last time you decided to watch just a few Insta posts on your mobile and stopped after watching just those few? I’ll say never! 

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    7 Tips To Handle Customer Complaints Effectively

    Published on 2021-10-05 By Tim Ferguson

    Are you tired of receiving complaints? When left unattended, they lead to long negative reviews impacting your future sales. Hence, it’s crucial to keep your current customer base content along with landing new customers. 

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