Strong customer service can help build a strong DTC customer relationship, win customer trust, ramp sales, and wrap up the year with a positive ROI. In fact, a survey states that 46% of customers are willing to spare more money for brands...
Running a small business in a fiercely competitive world is tougher than ever. The growing customer demands blend with the uncertainty of a pendulum-like pandemic. This means you will be chasing targets and complaining about not having enough...