Nick Brown

Recent Posts

8 E-Commerce Growth Hacking Tactics to Drive Profitability

Launching an e-commerce store can be an extremely profitable enterprise. What’s more, thanks to e-commerce platforms, almost anyone can now set up shop online.

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How to Track Influencer Marketing Results for Successful Partnerships

Influencer marketing is a great way to get your product out in front of new audiences and bring new customers rolling in. But measuring the success of any influencer campaign isn’t as simple as just monitoring your metrics.

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5 Strategies for B2B SaaS Lead Generation to Capture Market Share

Picture this: you’ve got a fantastic B2B SaaS product, a beautiful website, and a brilliant team just waiting to give your customers the best possible service. But those customers aren’t flooding in. What’s going on?

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5 User Engagement Metrics To Track On a WordPress Website

Websites are all about engagement. Visitors are great, but your site needs to have the ability to keep them there. Somebody who drops in and then leaves immediately is not much help to your business. 

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Why It's Time to Invest in Customer Self-Service

While there’s no replacing the value of your live support agents, customer self-service drives critical, high-demand customer experience improvements.

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Four Ways to Make eCommerce Customers Feel More Valuable

Ready to unlock the secret to making your customers feel like the rockstars they are? Well, you've come to the right place! 

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Customer Communication Strategy: 7 Best Practices for New Businesses

Effective customer communication is the lifeblood of any successful business – and it’s easy to see why. It forms the foundation of solid customer relationships, builds trust, and fosters customer loyalty.

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