Robert is Here is a popular fruit stand and farm in Homestead, Florida, specializing in rare and exotic fruits and vegetables. As a popular local business featured in visitor guides (known for its awesome milkshakes), it wasn’t long before it was time to find ways to expand.
“POWR has been a tremendous asset on our website over the past year. It’s helped us respond to inquiries faster by reducing the time spent on follow-up, so we can close sales 3x faster. POWR allows our business to get all types of information from our customers without having to know tons of code. Their software is super simple to use and definitely worth every penny.”
Brandon Cepeda, owner, Robert Is Here fruit stand
Business Plan to Get More Contacts and Close Sales Faster
Step 1: Take the business online
Robert is Here took their popular business relying heavily on online word-of-mouth and foot traffic. They built their site using Shopify.
They began advertising their exotic produce in a tropical fruit guide on their website and selling their products online and in their physical location.
Step 2: Collect site visitor information
Once their website was set up, they needed an effective way to collect customer inquiries and quote requests for their tropical fruit.
They needed more than a general contact page, and having customers write in by email wasn’t going to be manageable or time-effective as it requires too much manual back and forth.
They didn’t have a big team dedicated to managing the online business. It was all managed single-handedly by Brandon Cepeda.
Step 3: Get started with POWR
Brandon found POWR Form Builder, which stood out for being robust, super simple to set up, and requiring no coding (perfect for a small team with no engineering resources).
Form Builder allowed them to collect rich customer information, including dates, preferences, file uploads, tax exemptions (and much more!). They get automatic notifications each time they get a new response.
Step 4: Scale up
After seeing the time savings offered by using Form Builder to collect tropical fruit orders, Robert is Here realized the opportunity could extend to other parts of the business. They now also use forms to:
- Collect field trip inquiries and set up autoresponders that get sent each time they receive a new inquiry to cut down on manual correspondence.
- Automate collecting job applications and receive almost 20x more applications than before. With the form response dashboard and file uploads to collect resumes, organizing applications is easier than ever.
- Collect signatures for a petition to protect valuable farmland from high-rise development, with over 12,000 responses in less than 4 months!
Step 5: Monitor results
Robert is Here scaled from a fruit stand to a profitable online business making $250K+ within their first year of using Shopify and POWR Form Builder.
They now ship to all 50 states and are zero-waste (they feed any unsold fruit to their farm animals as part of the field trips they offer, which is pretty neat!).
Using POWR Form Builder to simplify their workflows and automate processes they:
- Respond to inquiries and close sales 3x faster
- Get 20x more job applications
- Organize field trips efficiently
- Easily manage 1000s of petition submissions daily.
Our purpose at POWR is to help businesses of all sizes, like Robert is Here, achieve success online. We believe in small business owners' values and unique visions and strive to provide only the best solutions to help them achieve their BIG dreams.